About Your Rebrand
Welcome Carolina Behavioral Care and CBT Counseling of North Carolina patients!
We are glad you are here! We are looking forward to continuing to serve you at North Carolina Center of Resiliency.
Carolina Behavioral Care and CBT Counseling of North Carolina have embarked on a new chapter, joining forces with North Carolina Center for Resiliency! While your center’s name has changed, our commitment to providing you with the highest quality healthcare remains unwavering.
Why the change?
This rebrand reflects our evolution as a healthcare provider, allowing us to better represent our expanded services and dedication to innovative approaches to your health. You can expect the same dedicated team, compassionate care, and focus on your wellbeing that you’ve always experienced, now with a fresh new look.
What’s staying the same:
- Our team of skilled medical professionals
- Our commitment to patient-centered care
- Our dedication to providing exceptional service
- Your existing appointment schedule and insurance coverage
What’s changing:
- Our company name: Carolina Behavioral Care and CBT Counseling of North Carolina is now North Carolina Center for Resiliency.
- Our visual identity: You’ll see a new logo, website design, and patient portal.
How to Request Records
We understand that change can be difficult. If you wish to continue your care elsewhere, your new provider will likely ask for your medical record. North Carolina Center for Resiliency will serve as the custodian of your medical record. You can request a copy of your record or transfer your chart to another provider by completing a Release of Information form and returning via:
Mail: OBC Medical Records Department
Attn: OBC Medical Records Coordinator
PO Box 15006, Minneapolis, MN 55415-0006
Phone: (877) 204-2110
Email: obcmedicalrecords@optum.com
Please allow up to 30 calendar days from the receipt of your request.